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Data Privacy Policy

This data protection information applies to data processing by:
fileee GmbH,
represented by Marius Gerwinn, Arne Osthues
Windthorststraße 68
48143 Münster
(hereinafter referred to as “fileee” or “we”)
E-Mail: hello@fileee.com
Telephone: +49 (0) 251 323 683 09 (no support)
Please contact support via mail to support@fileee.com
The company data protection officer of fileee can be contacted at the address above, attn. Mr. Peter Macherey, or at datenschutz@fileee.com.
INFORMATION DISCLOSURE
Your personal data will not be passed on to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:
  • you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
  • this is permitted by law and is required by Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you.
You can see a list of subcontractors here: Subcontractor data processing
COLLECTION AND STORAGE OF PERSONAL DATA AS WELL AS TYPE AND PURPOSE OF THEIR USE – HOW FILEEE COLLECTS AND USES INFORMATION

1) USE OF THE FILEEE.COM WEBSITE

SERVER LOGS

If you access this website from fileee or fileee services via a browser, an application or other client software, data is automatically stored and processed by fileee for the duration of the communication process. These server logs can contain the following information: Web request, interaction with a service, IP address (Internet Protocol address), browser type, browser language, date and time of the request and one or more cookies that uniquely identify the user’s browser or user account. After the communication process is completed, the IP address is made anonymous. The anonymized data is evaluated for statistical purposes.
The mentioned data will be processed by us for the following purposes:
  • Ensuring a smooth connection of the website,
  • Ensuring comfortable use of our website,
  • evaluation of system security and stability as well as
  • for other administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. In no case we use the collected data for the purpose of drawing conclusions about your person.
In addition, we use cookies and analysis services when you visit our website.

COOKIES

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that we immediately become aware of your identity. The use of cookies serves on the one hand to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These will be deleted automatically after leaving our site.
In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made in order not to have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see Section 5). These cookies enable us to automatically recognize when you return to our site that you have already been with us. These cookies are automatically deleted after a certain specified period of time after your last visit to the site.
The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 para. 1 sentence 1 letter f GDPR. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to the fact that you cannot use all functions of our website.

NEWSLETTER

If you have expressly consented according to art. 6 par. 1 p. 1 lit. a GDPR, we will use your e-mail address to regularly send you our newsletter. To receive the newsletter it is sufficient to provide an e-mail address. The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. The subsequent confirmation will be logged by us for verification purposes; the time of registration and confirmation will be saved together with your IP address.
Our newsletters are sent via “MailChimp”, a platform of the Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The e-mail addresses of our newsletter recipients, as well as their further data described in the context of these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp can use this data according to its own information to optimize or improve its own services, e.g. to technically optimize the sending and presentation of the newsletter or for economic purposes, in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or pass them on to third parties.
MailChimp has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. In addition, we have concluded a data processing agreement with MailChimp. Further information on the purpose and scope of data collection and its processing in the context of the newsletter using “MailChimp” is contained in the data protection declaration of “MailChimp” communicated below. There you will also find further information on the rights of users and the setting options for the protection of privacy:
Unsubscribing is possible at any time, for example via a link at the end of each newsletter. Alternatively, you can also unsubscribe at any time in the account settings https://my.fileee.com/account/settings.

BLOG

We maintain a blog on our website where we provide information about our services and new offers from fileee.
We use the DISQUS commenting system for our blog, which is provided by DISQUS Inc, 301 Howard St., Suite 300, San Francisco, CA 94105, USA. You can find DISQUS's privacy information here. DISQUS allows you to log in either through your own DISQUS user account or through existing user accounts on Facebook or Twitter. If you log in to the DISQUS function on our websites with your accounts of the social media offers, these service providers will also collect and process information about your use of the DISQUS functions. You can find more information about this in the privacy policies of the respective providers. DISQUS transmits the user's e-mail address and the IP address used while entering a comment to us. We need this data exclusively for the purpose of contacting you in connection with the use of the comment function of DISQUS. An unauthorized disclosure to third parties does not take place. You have the possibility to delete comments at any time. Otherwise, they remain permanently stored and permanently visible on the Internet for everyone.

2) USE OF MOBILE FILEEE APPLICATIONS

Besides the website www.fileee.com you can also use the services of fileee via mobile applications. These are offered in the corresponding shops and download portals for iOS and Android systems.
Personal data (e.g. name, e-mail address, etc.) will only be transmitted when using these applications if the user expressly and knowingly makes them available for certain purposes (e.g. by using a contact form; see below).
We expressly point out to you that the use of mobile applications in accordance with the data protection regulations of the respective download platform (iOS/Android) may transfer personal data to their manufacturer (Apple Inc./Google Inc.). fileee has no influence on the transmission of this personal data and its use by the manufacturers of the download platforms. This notice is for your information only.
We would also like to point out that the use of mobile terminals in accordance with the provisions of the Telecommunications Act (TKG) may be the subject of storage by the service provider and requests for information from the security authorities to the extent specified therein.
For “cookies” in connection with the use of our mobile applications, see the above passage of this data protection notice.

3) ANALYSIS SERVICES

The tracking measures listed below and used by us are carried out on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR. With the tracking measures that will be used, we want to ensure that our website and the mobile fileee app are designed and continuously optimized to meet requirements. On the other hand, we use the tracking measures to statistically record the use of our website or the mobile fileee app and to evaluate them for the purpose of optimizing our offer. These are legitimate interests that justify the processing of your data. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

GOOGLE ANALYTICS

fileee uses the web analysis service Google Analytics, which uses “cookies” (see above) to analyze the use of www.fileee.com (e.g. through reports). This serves exclusively to analyze the offers of fileee and should help fileee to continuously improve the design of the website and the offers.
The information generated in this way, such as
  • Browser type/version,
  • Operating system used,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • Time of the server request,
are regularly transferred to a Google server in the USA and stored there. Since anonymisation of IP information is activated for www.fileee.com, Google’s IP address is previously reduced within the EU or in a member state of the European Economic Area Agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only shortened there. The data collected in this way is not combined with other personal data that Google stores.
The storage of cookies can be prevented at any time by appropriate settings in the browser software (e.g. MS Internet Explorer, Mozilla Firefox, Google Chrome etc.). In this case, however, it is possible that not all functions of www.fileee.com are fully available.
Irrespective of this, users of www.fileee.com can object to the collection, storage and use of personal data by Google to the extent described above at any time or prevent the collection, storage and use.
This is possible by installing a so-called plug-in, which can be downloaded under the link https://tools.google.com/dlpage/gaoptout. On the other hand, you can configure your browser as described above so that a cookie is never stored.
Further information on Google Analytics’ terms of use and data protection can be found at the following links: https://www.google.com/analytics/terms/us/, or https://policies.google.com/.

GOOGLE ADWORDS CONVERSION TRACKING

We also use Google Conversion Tracking to statistically record the use of this online offer and to evaluate it for the purpose of optimizing the online offer for users. These tracking measures are carried out on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR, i.e. exclusively on the basis of your previously given consent. Google AdWords will set a cookie (see above) on your device if you have reached our online offers via a Google ad. These cookies expire after 30 days and are not used for personal identification.
If you visit certain pages of our website and the cookie has not yet expired, Google and we can see that you clicked on the ad and were redirected to our site. Every AdWords customer – including us – receives a different cookie. Cookies cannot therefore be traced via the websites of AdWords customers.
The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this – for example using a browser setting that generally deactivates the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the “www.googleadservices.com” domain.
Google’s Privacy Policy on Conversion Tracking is available here: https://services.google.com/sitestats/en.html .

GOOGLE TAG MANAGER

Our website uses Google Tag Manager, a solution that allows marketers to manage website tags through one interface. The tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.

MIXPANEL

Our website, emails/SMS messages sent through us, the fileee webapp and also the mobile fileee versions for iOS and Android use the "Mixpanel" service of Mixpanel Inc, 405 Howard St., 2nd Floor, San Francisco, CA 94105, USA. With Mixpanel it is possible to track certain user activities (e.g. scanning or archiving documents). Only the usage processes themselves are recorded – personal data is not collected by us in this way. We use the information thus obtained about usage behavior within the fileee applications to further improve the offerings of fileee. The privacy policy of Mixpanel is available under the following link: https://mixpanel.com/privacy/. Mixpanel has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

ADJUST

The emails/SMS messages sent through us and the mobile fileee versions for iOS and Android use "adjust.io" – a tool for evaluating and analyzing the usage behavior of fileee users, which comes from Adjust GmbH, Saarbrücker Str. 37A, 10405 Berlin, Germany. adjust.io provides information on their installation when the app is launched and also records further so-called event data (e.g. scanning or archiving documents). The information obtained in this way is processed exclusively in German data centers and should help us to better understand how users actually use fileee’s mobile applications and what effects mobile ad campaigns have. With this help we want to further improve the offers of fileee. For the analyses by adjust.io, personal data (namely IDFA or Android ID, IP and MAC address of the mobile device on which the mobile fileee app is installed) is only processed in anonymized form. This prevents the individual fileee user from being identified.

HUBSPOT

On our website we use HubSpot. HubSpot is a software solution for controlling and implementing inbound marketing. The information stored is stored on servers of HubSpot and, if applicable, companies affiliated with Hubspot. This data may be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this Privacy Policy. We use all information collected solely to optimize our marketing. HubSpot is a software company based in the USA with a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500. HubSpot is subject to TRUSTe's Privacy Seal and the U.S. - EU Safe Harbor Framework and the U.S. - Swiss Safe Harbor Framework.

HOTJAR

We use Hotjar on our website. This is a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, hereinafter referred to as "Hotjar".
Hotjar is used by us to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Hotjar allows us to log and evaluate your usage behavior on our website, such as your mouse movements or mouse clicks. However, your visit to our website is anonymized. In addition, Hotjar analyzes information about your operating system, your Internet browser, incoming or outgoing references ("links"), the geographical origin as well as the type and trigger of the terminal device you are using and processes this information for statistical purposes. Likewise, Hotjar can obtain direct feedback from you. In addition, Hotjar offers further data protection information at https://www.hotjar.com/privacy.


In addition, you have the option of ending the analysis of your usage behavior by way of the so-called opt-out. By confirming the link https://www.hotjar.com/opt-out, a cookie will be stored on your end device via your Internet browser, which prevents further analysis. Please note, however, that you will have to click the above link again if you delete the cookies stored on your terminal device.

ROLLBAR

In our website and webapp, we use the error analysis service of RollBar Inc. (665 Third Street, Suite 150, San Francisco, CA 94107, USA). This error analysis service is used to report any technical errors that occur in the system in order to ensure that they are rectified as quickly as possible. Therefore, as soon as a technical error occurs in our system, it is localized and immediately forwarded to RollBar. In this process, personal data such as IP address, operating system information, browser versions, etc. are transferred to RollBar's servers in the USA. For more information on the handling of your user data, please refer to the privacy policy of RollBar Inc. at https://docs.rollbar.com/docs/privacy-policy.

FACEBOOK-PIXEL

We use the Facebook pixel from Facebook on our website. For this purpose, we have implemented a code on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that allow Facebook to track your user actions if you came to our website through Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies allow Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Then Facebook deletes this data again. The collected data is anonymous and not visible to us and can only be used in the context of ad placements. If you yourself are a Facebook user and are logged in, the visit to our website is automatically assigned to your Facebook user account.
We want to show our products only to those people who are really interested in them. With the help of the Facebook pixel, our advertising measures can be better tailored to your wishes and interests. Thus, Facebook users (if you have allowed personalized advertising) get to see suitable advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.
Below we show you those cookies that were set by embedding Facebook Pixel on a test page. Please note that these are only sample cookies. Different cookies are set depending on the interaction on our website.
If you are logged into Facebook, you can change your ad settings yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can generally manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. There you have the option of selecting providers. There you have the option to deactivate or activate providers.
At the beginning of each visit to our website, tracking can also be deactivated via the privacy banner.
If you want to learn more about Facebook's privacy policy, check out the company's own data policies at https://www.facebook.com/policy.php.
Facebook Automatic Enhanced Matching Privacy Policy
We have also enabled Automatic Advanced Matching as part of the Facebook Pixel feature. This feature of the pixel allows us to send hashed emails, name, gender, city, state, zip code, and date of birth or phone number as additional information to Facebook if you have provided us with this data. This activation allows us to tailor advertising campaigns on Facebook even more precisely to people who are interested in our services or products.

4) REGISTRATION

User accounts can be created on the website www.fileee.com as well as in our mobile applications in order to use the services of fileee. When you create a fileee account, the fields provided in the registration form must be filled in correctly. The personal data collected in this way will be used by fileee exclusively for the purpose of implementing the user contract for the services of fileee on the basis of Art. 6 Para. 1 lit. b GDPR.
In particular, fileee will never automatically store the user’s passwords, but only at your request and with your express consent.
If information is subsequently removed from the user profile, the data collected so far for this purpose will be deleted immediately.

5) USE OF THE SERVICES OF FILEEE

ORGANIZING DOCUMENTS WITH THE FILEEE APPS

The principle of fileee is a new way of document management. With fileee you can digitally archive your documents in a central location, organize them and access them from anywhere. You can also remove your documents from our platform at any time or export them in a common file format and save them elsewhere.
fileee allows you to structure the documents and recognizes all important information. With the help of fileee, documents can be found quickly and easily thanks to intelligent organization and search functions. Synchronization allows users to access and work with your documents and information on all connected devices.
In the context of document storage and analysis, fileee also processes personal data. If the documents transmitted to fileee contain personal data of third parties, the user is responsible for obtaining the corresponding consents or only to transmit personal data if a statutory permission exists.
This data processing in fileee is carried out on the basis of art. 6 par. 1 lit. b GDPR for the execution of the contract of use for the services of fileee and on the basis of art. 6 par. 1 lit. f GDPR, whereby our legitimate interest is to achieve an improvement of our services (for example by a faster allocation of documents and the improvement of findability) for all users and to send you service messages if companies offer fileee as communication channel for their customers and you have uploaded documents of this company to fileee.

FILEEE AS A COMMUNICATION PLATFORM WITH OUR PARTNERS

With the fileee Conversations, a solution for companies, an open communication platform is also included within fileee. With this you and participating companies can communicate directly, easily and securely within fileee. In particular, documents can be exchanged in this way between you and the participating companies (e.g. insurance documents, bank documents, etc.).
If you use fileee in this way, fileee has no influence on the further processing of the documents sent by you to the participating partner companies. fileee is in this respect only the means of communication. What the participating companies do with your data, how they process it and to whom it may be passed on by them, is the sole responsibility of the participating companies. Please refer to the data protection information of the participating companies and their contractual conditions. Always pay particular attention to which documents you may and may not send to the participating companies via fileee! Always bear in mind that the documents transmitted may also be documents containing particularly sensitive personal data, such as health-related information.
Similarly, if you allow participating companies to send you documents via fileee. fileee will notify you of access to such documents. However, you are responsible for their timely retrieval on fileee. Please refer to the agreements between you and the participating company regarding the use of fileee as a communication channel.

ANALYSIS IMPROVEMENT

In addition, it is possible to specify certain additional information that fileee can use to provide a better service to fileee users.
Within the scope of this “analysis improvement” you have the possibility to complain about errors in document recognition (e.g. an incorrectly recognized sender in a document, an unrecognized date, an incorrect allocation of a document as an invoice) and at the same time contribute to the fact that this error is corrected in the sense of all fileee users. By submitting the document concerned, you can help us to improve our analysis. A fileee employee then looks at the submitted document and tries to identify and correct the error. If you leave an additional comment, this comment makes the “analysis improvement” even easier for us.
We treat your documents with the utmost confidentiality and will not pass them on to third parties. With each new fileee update we try to consider as many documents as possible, so that they will soon be recognized correctly by the analysis. The document then remains in a training set, which we can use to further validate, test and automatically improve our analysis.
This information is provided voluntarily and is transparent at all times. Of course, users can also decide at any time how much they want to contribute to improving the service. No documents are automatically shared with fileee for the purpose of improving the analysis, but exclusively on the basis of your consent with regard to each individual document (Art. 6 para. 1 lit. a GDPR).

ELECTRONIC SIGNATURE

As part of the electronic signature, the writing speed, writing direction, writing pauses and, if necessary, pressure strength are recorded and stored in encrypted form. This is done to prove that you have signed the document. You have the right to revoke your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

6) CONTACT WITH FILEEE

GENERAL INFORMATION

Mail traffic with fileee is via “MailChimp”, a platform of the Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Your e-mail addresses as well as the content of the mail traffic with fileee are stored on the servers of MailChimp in the USA. MailChimp uses this information to send mutual messages on our behalf. Furthermore, MailChimp can use this data according to its own information to optimize or improve its own services, e.g. for technical optimization of the dispatch. However, MailChimp does not use the data to write to or pass them on to third parties.

WHEN USING OUR CONTACT FORM

If you have any questions, we offer you the opportunity to contact us using the forms provided. A valid e-mail address is required so that we know who sent the request and can respond to it. Further information can be provided voluntarily.
The data will be processed for the purpose of contacting us pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntary consent.
The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed. We will keep e-mails according to the legal retention periods and delete them afterwards.

FOR SUPPORT REQUESTS

When users of the fileee services send a support request to fileee, data in connection with these messages is collected and stored by fileee. These data are your contact details and the time and content of your support request as well as the further relevant communication between you and us. This is done on the basis of your consent, Art. 6 para. 1 lit. a GDPR.
The personal data collected by us within the scope of such support requests will be automatically deleted after your request has been dealt with. We will keep e-mails according to the legal retention periods and delete them afterwards.

SERVICE MESSAGES FROM FILEEE

The e-mail address provided during registration can be used by fileee to send you messages about our services (e.g. new general terms and conditions or data protection regulations, information on better use of fileee in the context of onboarding, information on restricted use such as maintenance, etc.). However, this possibility only exists within the scope of the implementation of the user contract itself and is based on Art. 6 para. 1 letter b GDPR.
Due to our legitimate interest in offering you the most comprehensive and convenient use of our digital document management (art. 6 par. 1 lit. f GDPR), fileee will also inform you that a company from which you have uploaded documents to fileee offers you the use of fileee as a communication channel (see above under “fileee as a communication platform”).
Further information on other fileee services will only be sent to the user with the express prior consent of fileee (art. 6 par. 1 lit. a GDPR); see above under Newsletter.

ERROR REPORTS

We want to permanently improve our services and the platform in order to enable all users to make the best possible use of fileee. For this purpose, we have provided functions that provide us with information in the event of malfunctions of the platform that occur with individual users. We receive this information together with the personal details of the users for whom the error occurred. However, we only process them in anonymous form as long as you do not send us a support request (see above). In such a case, we will check whether and, if so, which error report we have already received concerning your support request. The personal data collected by us within the scope of such error reports are automatically deleted after the error message has been dealt with.
You can deactivate the automatic transmission of error reports to us in the settings of fileee at any time and thus exercise your right of objection.

THINKOWL

We use the ThinkOwl software to provide a chat as well as to process customer inquiries via our apps and to provide the support forum.  
ThinkOwl is provided by ThinkOwl Europe GmbH, Carl-Benz-Straße 10-12, D-56218 Mülheim-Kärlich. The data and content of the communication are processed and stored via servers in the ThinkOwl Europe GmbH. We have concluded a Data Processing Addendum (DPA) with ThinkOwl to ensure that the service is used in accordance with data protection regulations.  For the chat function, the chat function can also be deactivated via the privacy banner at the beginning of each visit to our website.

ZENDESK

We use the ticket system Zendesk, a customer service platform of Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102, to process customer inquiries via our apps and to provide the support forum. For this purpose, necessary data such as name, first name, postal address, telephone number, e-mail address are collected via our website in order to be able to answer your inquiry. Zendesk is a certified participant of the so-called "Privacy Shield Framework" and thus fulfills the minimum requirements for legally compliant commissioned data processing. For more information on data processing by Zendesk, please see Zendesk's privacy policy at https://www.zendesk.com/company/privacy. If you have any questions, you can also contact Zendesk's data protection officer directly: privacy@zendesk.com

7) SOCIAL MEDIA

We use social plugins from the social networks Disqus, Facebook, Twitter and Google in our online offers on the basis of art. 6 par. 1 p. 1 lit. f GDPR in order to make us more familiar with them. The underlying advertising purpose corresponds to our legitimate interest. Responsibility for the data protection-compliant operation of social networks must be guaranteed by their respective providers.
The integration of these plugins takes place in the way of the so-called two-click method, in order to protect you in the best possible way. This means that when you visit our site, no personal data is initially transmitted to the providers of the plugins. You can recognize the respective provider of the plugin by the marking on the box above its initial letter or the respective logo (e.g. for Facebook: white “f” on blue tile or a “thumbs up” sign). We offer you the possibility to communicate directly with the provider of the plugin via the button. Only if you click on the marked field and thereby activate it, the plugin provider receives the information that a user has called the corresponding website of our online offer. In addition, personal data (in particular the IP address) will then be transmitted to the provider of the respective plugin. By activating the plugin your personal data will be transmitted to the respective plugin provider and stored there (at US-American providers in the USA). In the case of Facebook, according to the provider’s own information in Germany, the IP address is anonymized immediately after collection. Since the plugin providers collect data in particular via cookies (see above), we recommend that you delete all cookies before clicking on the grayed-out box using your browser’s security settings.
We have no influence on the collected data and data processing processes, nor are we aware of the full extent of data collection, the purposes of processing or the storage periods of the plug-in providers. We also have no information on the deletion of the data collected by the plug-in provider.
The respective plugin provider stores the data collected about users of our online offer as user profiles and uses these for purposes of advertising, market research and/or demand-oriented design of its own website. Such an evaluation takes place in particular (also for not logged in users) for the representation of demand-fair advertisement and in order to inform other users of the social network about the activities of the users on our web page. Users have a right of objection to the creation of these user profiles, whereby a user must contact the respective plug-in provider directly to exercise this right. Through the plugins we offer users the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for our users.
The data transfer is independent of whether you have an account with the plugin provider and are logged in there. If you are logged in with the plugin provider, your data collected with us will be directly assigned to your existing accounts with the plugin provider. If you click the activated button and, for example, link to the page, the plugin provider will also save this information in your user account and communicate it publicly to your contacts. We therefore recommend that you log out regularly after using a social network, but especially before activating the button, as this avoids any assignment to the profile with the plug-in provider.
Further information on the purpose and scope of data collection and your processing by the plug-in providers is contained in the data protection declarations of these providers notified below. There you will also find further information on the rights of users and the setting options for the protection of privacy within these networks.

8) WEBSHOP

Certain fileee products and services are available for purchase. When a user of a fileee product or service expresses a desire to purchase and provides personal information for that purpose, certain information is disclosed to or collected by FoxyCart.com LLC, Attn: Privacy, 337 Garden Oaks Blvd, Ste. #56961, Houston, TX 77018 (https://www.foxy.io/) for processing, primarily for the purpose of payment processing. FoxyCart is PCI DSS (Payment Card Industry Data Security Standard) compliant as a Level 1 Service Provider and is listed on both Visa and MasterCard global registries.
FoxyCart.com LLC acts as a data processor for fileee in this regard and data shared with or collected by them is transferred to the US for processing. FoxyCart.com LLC has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework and thus this data processor has an adequacy decision from the European Commission. In addition, fileee has entered into a "Data Processing Agreement" with FoxyCart.com LLC.
The Personal Data shared with or collected by FoxyCart.com LLC may be collected automatically as part of your use of the Site or entered manually by you to enable your use of FoxyCart.com LLC's services. Personal information shared with or manually collected by FoxyCart.com LLC may include:
  • Email address
  • Company information such as website URL, zip code and country, and other information necessary to configure an account with FoxyCart.com LLC.
  • Credit card information and billing information
Personal information collected automatically may include information about products that are eligible for purchase or have already been purchased, the status of purchases and payments, any data from your browser's request to FoxyCart.com LLC's servers, such as the website that referred you to FoxyCart.com LLC, your IP address, browser version and operating system, and any cookies that may have been created during previous visits to FoxyCart.com LLC's website. This information is used to measure the use of FoxyCart.com LLC's websites and services.
FoxyCart.com LLC your data shares information for the following services:
  • Services used to communicate with you. For example, your email address may be imported into a service used to send you emails, such as email receipts and payment reminders.
  • Services to improve understanding of system usage. For example, FoxyCart.com LLC uses analytics services to identify problems in the system and make improvements.
  • Services used to process payments in order to bill you for services.
The legal basis for this processing is Art. 6 para.1.b) GDPR.
Personal data is processed for the purposes of enabling payment for fileee products and services, customer service, product and service development, responding to inquiries, marketing analysis and use of the FoxyCart.com LLC website.
Data shared with or collected by FoxyCart.com LLC is processed through its services and servers as necessary to complete the transaction and send email receipts, to prevent fraud and abuse, to maintain the contents of your shopping cart, and in an anonymous, aggregated format to calculate statistics about Foxy.io (i.e. average transaction value, average transactions per store, average transactions per day per store, etc.), which may be used for both internal purposes (server load analysis, etc.) and external purposes (marketing, etc.). Some of this data is stored on FoxyCart.com LLC's servers to the extent necessary to generate transaction history reports and as required by various laws and regulations related to documentation for tax purposes.
Whenever you are asked to provide personal information, FoxyCart.com LLC will inform you of the purposes for which such information is being collected, usually at the time the information is collected. Providing information on online forms is always voluntary, and you are free to complete them. However, if you choose not to do so, some products and services may not be available to you. FoxyCart.com LLC will notify you when certain information is required to perform the requested service, usually by placing an asterisk or other designation next to the required information (or by notifying you when certain requested information is optional).
If you choose to store your payment information during the checkout process, that information is stored at FoxyCart. fileee does not have access to your payment information except for the last 4 digits, card type, and expiration date.

9) DATA SUBJECT RIGHTS

You have the right:
  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • We may only refuse to disclose information to you if and to the extent that such information would reveal information which must be kept secret in accordance with a legal provision or its nature, in particular because of the overriding legitimate interests of a third party (Section 29 para. 1 sentence 2 BDSG), the responsible public authority has established to us that the disclosure of the data would endanger public security or order or otherwise adversely affect the welfare of the Federal Government or a Land (Section 34 para. 1 No. 1 BDSG in conjunction with § 33 Paragraph 1 No. 2 lit. b BDSG), or the data are stored only because they may not be deleted due to legal or statutory storage regulations, or exclusively serve purposes of data backup or data protection control and the provision of information would require a disproportionate effort and processing for other purposes is excluded by suitable technical and organizational measures (§ 34 Paragraph 1 No. 2 BDSG).
  • in accordance with Art. 16 GDPR to request the correction of incorrect or complete personal data stored by us without delay;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR to receive your personal data, which you have provided to us, in a structured, current and machine-readable format or to request the transmission to another person responsible;
  • in accordance with Art. 7 Para. 3 GDPR to revoke your consent to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future,
  • if your personal data are processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 letter f GDPR, to object to the processing of your personal data in accordance with Art. 21 GDPR, if there are reasons for this which arise from your particular situation or the objection is directed against direct advertising. In the latter case you have a general right of objection, which is implemented by us without stating a particular situation.
    In addition, you have a general right of appeal to the data protection supervisory authority responsible for you. The authority responsible for fileee is the “North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information”.
If you wish to exercise your right of revocation or objection, simply send an e-mail to support@fileee.com.

10) DATA SECURITY

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether a single page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

11) CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change from time to time. fileee will not limit the rights of users under this Privacy Policy without their express consent. The current version of these data protection regulations is available at www.fileee.com If the changes are material, we will provide for a more detailed notification. For some services, email notifications of changes to the Privacy Policy will also be sent to the email address you provided when you registered or changed in your user account settings at a later date.
© 2020 fileee. All Rights Reserved.
© 2020 fileee. All Rights Reserved.